Forum Replies Created

Viewing 10 posts - 41 through 50 (of 387 total)
1 2 3 4 5 6 … 37 38 39
  • Author
    Posts
  • June 7, 2023 at 11:21 am in reply to: SLIDERS DO NOT WORK #42291
    User Support
    Participant

    Hello Lisa,
    Kindly send us your site URL, so we can check it directly.
    Thank You.

    June 7, 2023 at 11:02 am in reply to: Installation help #42290
    User Support
    Participant

    Hello Donald,
    You may follow the steps given below to install your theme into the WordPress

    A. Installation Via WordPress Admin area:
    Step 1. Log into your WordPress admin area.
    Step 2. Go to Dashboard >> Appearance >> Themes.
    Step 3. Click on the “Add New” Theme button and hit the “Upload Theme” button, select the theme .zip file, and upload.
    Step 5. Click on Activate once the upload has finished.

    Thank You.

    June 2, 2023 at 12:29 pm in reply to: Demo Data #42273
    User Support
    Participant

    Hello Lloyd,
    Our support team has sent you demo data on your email id. Kindly check it.
    Thank You.

    May 31, 2023 at 9:18 am in reply to: Critical error after uploading pro #42253
    User Support
    Participant

    Hello Abelardo,
    In order to provide you with the most accurate and efficient support, we kindly request that you share your site URL and WordPress admin credentials with us on our support email id: [email protected]. Once we receive the information, we will promptly begin our investigation and provide you with the necessary assistance.
    Thank You.

    May 27, 2023 at 8:32 am in reply to: Slides Squished on Mobile #42231
    User Support
    Participant

    Hello Lisa,
    Please share your site URL, so we can check it.
    Thank You.

    May 27, 2023 at 8:20 am in reply to: Slider not working #42230
    User Support
    Participant

    Hello Frederic,
    Our support team has sent you an updated theme on your email id [email protected]. Kindly check it.
    Thank You.

    May 24, 2023 at 10:21 am in reply to: Slider not working #42216
    User Support
    Participant

    Hello Fredric,
    We kindly request further clarification regarding your query about the slider section. Please provide us with more specific details related to the slider.
    Thank You.

    May 24, 2023 at 10:07 am in reply to: Demo Data #42215
    User Support
    Participant

    Hello Ben,
    We wanted to inform you that our support team has sent you an email containing the demo data XML file and documentation link you requested.
    Thank You.

    May 17, 2023 at 12:12 pm in reply to: Demo Data #42168
    User Support
    Participant

    Hello Khaled,
    Our support team has sent you demo data for the “Urja Solar Energy Pro theme” on your purchased email id. Kindly check it.
    Thank you.

    May 17, 2023 at 12:09 pm in reply to: Slider not working #42167
    User Support
    Participant

    Hello Kelley,
    Please send us your site URL so we can check it.
    Thank You.

  • Author
    Posts
Viewing 10 posts - 41 through 50 (of 387 total)
1 2 3 4 5 6 … 37 38 39