Forum Replies Created

Viewing 10 posts - 1 through 10 (of 387 total)
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  • June 7, 2024 at 7:38 am in reply to: Page templates missing from page attributes #44471
    User Support
    Participant

    Hello Gloria,
    In our updated “My Resume Pro” theme, we have removed the Home page template and there is no need to select the template.
    Thank You.

    April 4, 2024 at 12:00 pm in reply to: Product Industry Pro #44044
    User Support
    Participant

    Hello Monique,
    We have updated our theme’s home page functionality by deleting the “Home Page” template.
    Thank You.

    March 23, 2024 at 7:26 am in reply to: Demo Data #43991
    User Support
    Participant

    Hello Markos,
    Our support team has provided you with a response and set up your complete theme with the demo data.
    Thank You.

    March 23, 2024 at 7:07 am in reply to: Demo Data #43990
    User Support
    Participant

    Hello Yosvanys,
    Our support team has sent you demo data for the “Insurance Agency Pro” theme and steps to import it on your given email ID. Please check it.
    Thank You.

    March 18, 2024 at 12:39 pm in reply to: Help with Demo Content Installation #43971
    User Support
    Participant

    Hello Man,
    Our technical team has set up your theme with the complete demo data. Kindly check it.
    If you have any other queries, kindly let us know.
    Thank You.

    March 14, 2024 at 9:25 am in reply to: Website is not updating when I try to customized the theme #43947
    User Support
    Participant

    Hello Alex,
    Could you please share your site URL and tell us exactly which section is not working?
    Thank You.

    March 14, 2024 at 9:16 am in reply to: website buggs #43946
    User Support
    Participant

    Hello Ahmad,
    We have refunded you an extra amount. Please check it.
    Thank you.

    March 11, 2024 at 6:12 am in reply to: Slider not working #43924
    User Support
    Participant

    Hello Massimo,
    Please send us your site URL so we can check it directly.
    Thank You.

    March 5, 2024 at 10:11 am in reply to: Help with Demo Content Installation #43893
    User Support
    Participant

    Hello Jonathan,
    Could you please share your site URL with us? So we can check your site directly. Or if you reach out to our support team by emailing id [email protected], our support team will send you a demo data to you.
    Thank You.

    March 2, 2024 at 7:39 am in reply to: Help installing Roofing Service Pro Theme #43886
    User Support
    Participant

    Hello Laurapatten,
    If you’re uploading the theme via the WordPress admin panel, please remember to upload the theme .zip file directly. There’s no need to unzip it beforehand. Follow the simple steps below to successfully upload the theme:

    1. Log in to your WordPress admin panel.
    2. Navigate to ‘Appearance’ and then click on ‘Themes.’
    3. Click on the ‘Add New’ button at the top.
    4. Select the ‘Upload Theme’ option.
    5. Choose the theme .zip file from your computer.
    6. Click ‘Install Now’ and wait for the upload to complete.
    7. Once uploaded, activate the theme to make it live on your site.

    To import the demo data, please follow these steps:

    1. Go to your Dashboard.
    2. Navigate to “Tools” and click on it.
    3. Choose “Import” from the options available.
    4. Select “WordPress” from the list.
    5. Click on “Install now” to install the WordPress importer.
    6. After installation, click on “Run Importer.”
    7. Choose the demo XML file by clicking on “Choose file.”
    8. From the dropdown, select “Import author.”
    9. Ensure the option “Download and import file attachments” is checked.
    10. Finally, click on “Upload file and import” to start the import process.
    Thank you.

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Viewing 10 posts - 1 through 10 (of 387 total)
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