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Viewing 10 posts - 231 through 240 (of 285 total)
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    Posts
  • September 12, 2019 at 5:14 am in reply to: Featured Image Stretching in Header #20659
    User Support
    Participant

    Hello Shaughn
    Yes, they are the ideal dimensions of banner image for it to look good as it is in our demo.
    Thank you

    September 10, 2019 at 7:16 am in reply to: Wrong theme! #20580
    User Support
    Participant

    Hello
    It is showing to us in our stats that You downloaded the charity theme only.
    you may check the screenshot here : https://screencast.com/t/iOvE5krsRlE7
    If you are willing to download the theme manually then give us your mail id we will send you the charity theme.
    also for the page to look like our demo you will need to create a home page and set the template as home page from the page attribute options on the page editor.
    Then you will also need to set up the static home page from dashboard > settings > reading > set static home page and select the home page you created > click on save changes.

    If you are unable to set up the theme then send us your wordpress credentials (username and password) and your website link on [email protected] we will set the theme for you.

    September 10, 2019 at 6:27 am in reply to: Modifying the size of the header-contact details #20576
    User Support
    Participant

    Hello Diana
    Go to dashboard > appearance > customize > additional css
    paste the code below in the additional css tab

    .header-contacts li {
    font-size: 14px;
    }

    Now click on publish.
    Thank you

    September 10, 2019 at 6:24 am in reply to: Site looks different then Demo #20575
    User Support
    Participant

    Hello Diana
    Here is a below link of our full documentation on our coming soon theme
    https://luzuk.com/demo/coming-soon/documentation/
    Thank you

    September 8, 2019 at 6:25 am in reply to: Instal #20478
    User Support
    Participant

    Hello
    You may use our full documentation on how to install the theme click on the link below
    https://luzuk.com/demo/expert-carpenter/documentation/

    Or you may mail us your website link and wordpress credentials(username and password) we will set up the demo for you on your website.
    Thank you

    September 8, 2019 at 6:22 am in reply to: Initial installation #20477
    User Support
    Participant

    Hello
    Kindly mail us your website link and wordpress credential(username and password) on [email protected]
    Thank you

    September 6, 2019 at 6:02 am in reply to: Upgrade to PRO #20372
    User Support
    Participant

    Hello Mubashir,
    We didn’t find your order with your email I’d, could you please share your purchase email I’d,
    Thank you

    September 6, 2019 at 6:01 am in reply to: How do I hide my site tags? #20371
    User Support
    Participant

    hello
    Where are you finding site tags, could you please give a proper link or screenshot of that, so we can give you proper solution?
    Send us the screenshot on [email protected] .
    Thank you

    September 6, 2019 at 5:23 am in reply to: Photo galleries #20369
    User Support
    Participant

    Hello Tia
    These are the only steps you need to follow.
    Kindly send us your website link and wordpress username and password on [email protected] we will check if you are missing anything.
    Thank you

    September 5, 2019 at 5:52 am in reply to: click to call #20313
    User Support
    Participant

    Hello Lisa
    Could you please tell us on which place you would like the phone numbers to be clickable and redirected to calling on phone.
    Also kindly send us your website link our technical team will need to look into it.
    Thank you

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Viewing 10 posts - 231 through 240 (of 285 total)
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