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Viewing 10 posts - 251 through 260 (of 409 total)
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  • in reply to: new feature required #18801
    User Support
    Participant

    Hello
    We didn’t receive any mails from your side.
    Kindly try again and send the website url and credentials on [email protected] . also tell us your mail ID here which you will use to send us the credentials then we will be able to find out your mail quickly.
    Thank you

    in reply to: media query breakpoints for accordian navigation #18800
    User Support
    Participant

    Hello Andy
    Could you please mail us your website url and wordpress credentials on [email protected] ? our technical team could look into the issue.
    Thank you

    in reply to: Slider #18799
    User Support
    Participant

    Hello Trevor
    First you need to import the xml files that we will provide if you want to.
    Then set the home page as static. Go to dashboard > setting > reading > set static home page > select home page > save settings
    You will see a slider like it is on our demo theme.
    Or you may try adding featured images on the slider post by going to dashboard > sliders > add new > set title / description / featured image > publish
    repeat the adding featured image process again and you will see the images sliding
    Thank you

    in reply to: Tattoo Expert Pro and Divi Builder ? #18798
    User Support
    Participant

    Hello
    The home page wont be able to modified using divi builder plugin but the inner pages could be modified using it.
    Thank you

    in reply to: new feature required #18763
    User Support
    Participant

    Hello
    Kindly give access to your wordpress panel. Our technical team will look into it if its possible to do or not using it.
    Or send us the plugin on [email protected] we will let you know the further details
    Thank you

    in reply to: Slow Down Slide Duration #18753
    User Support
    Participant

    Hello
    Could you please give us your website url Our technical team will look into the issue.
    Thank you

    in reply to: Unable to Edit Pages or Posts #18748
    User Support
    Participant

    Hello
    Kindly send us your website url and wordpress log in credentials on [email protected]
    Our technical team will look into this issue.
    Thank you

    in reply to: new feature required #18747
    User Support
    Participant

    Hello
    Kindly give us all the details of the new section you want. Tell us where exactly you need the new section. How many posts you want on that section.
    then we will let you know if its possible or not. This will also cost extra charges.
    Thank you

    in reply to: Customized Loading area not showing #18644
    User Support
    Participant

    Hello chokari
    we tried resolving the issue but could not figure out what is causing the problem in customizer
    So we switched the theme and activated a random theme and still the problem of customizer was there.
    This might happen due to some changes in settings and due to so many plugins overlapping each others settings or this is a hosting issue
    So you may contact your hosting provider for this issue to be resolved and another thing you could do is reinstalling your wordpress.
    Which will eventually reset all the modified settings and then activate our theme on your website.
    Thank you

    in reply to: Customized Loading area not showing #18642
    User Support
    Participant

    hello chokri
    We are working on it will let you know once its resolved.
    Thank you

Viewing 10 posts - 251 through 260 (of 409 total)