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User SupportParticipant
Hello
We didn’t receive any mails from your side.
Kindly try again and send the website url and credentials on [email protected] . also tell us your mail ID here which you will use to send us the credentials then we will be able to find out your mail quickly.
Thank youUser SupportParticipantHello Andy
Could you please mail us your website url and wordpress credentials on [email protected] ? our technical team could look into the issue.
Thank youUser SupportParticipantHello Trevor
First you need to import the xml files that we will provide if you want to.
Then set the home page as static. Go to dashboard > setting > reading > set static home page > select home page > save settings
You will see a slider like it is on our demo theme.
Or you may try adding featured images on the slider post by going to dashboard > sliders > add new > set title / description / featured image > publish
repeat the adding featured image process again and you will see the images sliding
Thank youUser SupportParticipantHello
The home page wont be able to modified using divi builder plugin but the inner pages could be modified using it.
Thank youUser SupportParticipantHello
Kindly give access to your wordpress panel. Our technical team will look into it if its possible to do or not using it.
Or send us the plugin on [email protected] we will let you know the further details
Thank youUser SupportParticipantHello
Could you please give us your website url Our technical team will look into the issue.
Thank youUser SupportParticipantHello
Kindly send us your website url and wordpress log in credentials on [email protected]
Our technical team will look into this issue.
Thank youUser SupportParticipantHello
Kindly give us all the details of the new section you want. Tell us where exactly you need the new section. How many posts you want on that section.
then we will let you know if its possible or not. This will also cost extra charges.
Thank youUser SupportParticipantHello chokari
we tried resolving the issue but could not figure out what is causing the problem in customizer
So we switched the theme and activated a random theme and still the problem of customizer was there.
This might happen due to some changes in settings and due to so many plugins overlapping each others settings or this is a hosting issue
So you may contact your hosting provider for this issue to be resolved and another thing you could do is reinstalling your wordpress.
Which will eventually reset all the modified settings and then activate our theme on your website.
Thank youUser SupportParticipanthello chokri
We are working on it will let you know once its resolved.
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