Home › Forums › Multi Mobile App › Differences on Mobile View

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  • October 4, 2019 at 5:43 pm #21900
    Tia Norris
    Participant

    Hi guys —

    I’m viewing the live website on my phone and seeing some differences that I’d like to fix:
    -Logo at the top of the page is not the same spacing (it’s not centered) as on the desktop view
    -Background on mobile slider is blue, instead of red
    -Picture in slider seems condensed, mis-shapen
    -Menu, when clicked, has a yellow border around it instead of red
    -In header, phone number is yellow instead of black
    -“Services” pictures are stacked on top of each other
    -“Online Training Programs” is stacked on top of the bottom of “services” section

    Some of these issues show up on the computer screen version of the mobile view, and some do not. But all of these appear when accessing the live page from my phone, in Safari mobile. Help!

    October 5, 2019 at 6:29 am #21937
    User Support
    Participant

    Hello Tia,

    We have checked your site and we found your some issues there for mobile view. We have updated our theme. We have added options of slider overlay color and menus navigation box border color for responsive. Kindly download updated theme those we have given in ” [email protected] ” address.
    https://www.dropbox.com/s/u7hb0ws8jwwuehq/multi-mobile-app-pro.zip?dl=0
    For logo in mobile view you have to follow “Header Logo Margin Setting” of Dashboard >> Appearance >> Customizer >> General configuration >> Header Logo Margin Setting >> Set margin as you want. For “services” section and “Online Training Programs” kindly check by hard refreshing site ( Ctrl + Shift + r ).
    We have checked phone number is showing black in mobile view same as desktop view.

    If you have any other issue then please let us know.

    Thank You.

    October 14, 2019 at 3:11 am #22495
    Tia Norris
    Participant

    Hi again!

    Alright, so I successfully installed the updated theme version you sent – thank you!

    Still having some issues on the mobile version. I can send a picture of some of the issues, as seen on iPhone 8 in Mobile Safari, if needed.
    -Phone number still appears yellow for some reason.
    -Slider background is not right color – it’s the default blue instead of the red that I’ve got selected in the customizer.
    -I got your message about the logo being centered, and how to fix it – but if I change the settings for the logo/margins, it will appear only centered on the mobile view and not on the desktop view. Does that make sense?
    -The picture in the slider still appears mis-shapen and condensed.

    Thank you!

    October 14, 2019 at 7:43 am #22502
    User Support
    Participant

    Hello Tia,

    We have checked your site on safari. We did not find any problems you mentioned. could you send us your issue screenshot so that we will be able to solved it.

    For slider overlay color of mobile view, we have added a new option as “Slider Overlay Color for Mobile View” in Dashbord >> Appearence >> Customizer >> Home Sections >> Slider Section >> “Slider Overlay Color for Mobile View”.

    For logo, You have to set 0px to margin left and margin right. Follow below steps,

    Dashbord >> Appearence >> Customizer >> General Configuration >> Logo Left Margin and Logo Right Margin >> set 0px.
    and then simply add following css in

    Dashbord >> Appearence >> Customizer >> Additional CSS >> Click on publish button.

    .logobox {
    text-align: center;
    }

    Thank You.

    November 30, 2019 at 7:51 pm #26251
    Tia Norris
    Participant

    Hi guys,

    Got some things resolved:
    -Slider background color
    -Logo centering
    Thanks!

    Still having some other issues in mobile view, as viewed on Safari on an iPhone:
    -Phone number still appears yellow for some reason.
    -The picture in the slider still appears mis-shapen and condensed.
    -On one of my testimonials (Eva Jannotta), her text area is long and it is not all readable on the screen.

    Thank you!

    December 3, 2019 at 6:02 pm #26448
    Tia Norris
    Participant

    Checking in on this again, thanks!

    December 5, 2019 at 6:16 pm #26709
    Tia Norris
    Participant

    Following up on previous posts here — also, it seems as though then video under “About” on the homepage does not load on mobile view.

    December 6, 2019 at 5:34 pm #26847
    Tia Norris
    Participant

    Checking in again, sorry to bother — but I’m looking to officially launch the website in the coming days and would like to fix the remaining bugs. Thanks!

    December 7, 2019 at 7:26 am #26893
    User Support
    Participant

    Hello Tia,
    Kindly share with us your site url.
    Thank you.

    December 7, 2019 at 9:27 pm #26935
    Tia Norris
    Participant

    Hi, sorry about that! I did change it — fitprollc.com now, instead of new.fitprollc.com.

    Adding one more thing to this mobile view list:
    I’ve added new sub-dropdowns under “Online Training” in the menu. On mobile view, they open to the right and off of the screen. Is there any work around for this? Thanks so much, guys.

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