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  • January 25, 2021 at 8:22 pm #35883
    SVETLANA BLAGOJEVIĆ
    Participant

    WATER SPORTS PRO
    IN THE MANUEL, THERE IS A POSSIBILITY TO CHANGE OR REMOVE THE TEXT IN PHONE TAGLINE (CALL NAW) AND PHONE NO. (1800-123-4567)

    BUT OPTION REMOVE AND CHANGE DOWS NOT EXIST IN REGULAR WORK. I SENT A MESSAGE TO SUPPORT, NO ANSWER ANY ANSWERI. CAN YOU HELP ME.
    THANK YOU

    Regards,
    Svetlana
    email:blagojevic.s@vektor.net

    January 26, 2021 at 10:39 am #35890
    Marine BECOT
    Participant

    Hi,
    I have the same problem as you.
    I also can’t access to the “services” menu.

    Appreciate your help!

    Site: http://ptzzgdy.cluster030.hosting.ovh.net
    Email: informatique@vendeegrandlitotral.fr

    January 27, 2021 at 9:56 am #35903
    User Support
    Participant

    Hello,
    We need your wordpress credentials with site url to find out exact issue. Could you share it to our support@luzuk.com. We have checked our theme, phone number is changing as well as removing.
    Thank You.

    January 27, 2021 at 9:59 am #35904
    User Support
    Participant

    Hello,
    Could you explain us whats exactly issue you have facing ?
    Thank you.

    January 27, 2021 at 10:23 am #35905
    SVETLANA BLAGOJEVIĆ
    Participant

    In your documentation
    Abaout Section ->Step3. Go to Dashboard >> Appearance >> Customize >> About section >> About Section
    Add Contact Phone Tagline & Phone No. Or Background Image
    set contact section
    there is an explanation of how to change or remove the phone , which is 1800-12-4567 and text – Call now”,
    But that option option does not exist.
    It is not possible to change or remove that phone number and text.
    Thank you

    January 27, 2021 at 10:26 am #35906
    SVETLANA BLAGOJEVIĆ
    Participant

    there is no possibility to change or remove. Change and Remove does not exists.

    January 28, 2021 at 6:46 am #35919
    User Support
    Participant

    Hello,
    We got your issue. Actually you have using a old theme. We have sending updated theme on your blagojevic.s@vektor.net email id. Kindly check and let us know.
    Thank you.

    January 28, 2021 at 3:19 pm #35924
    SVETLANA BLAGOJEVIĆ
    Participant

    I RECIVED UPDATE . I WILL SEE NOW. THANK YOU

    February 3, 2021 at 10:35 am #36007
    Marine BECOT
    Participant

    Hi,

    Tks for checking. I have the same issue that Svetlana.
    I bought me theme on January 25, 2021. Can you send me the udpated theme too ?
    Thank you

    February 4, 2021 at 11:08 am #36019
    User Support
    Participant

    Hello Marine,
    Please send us a mail on our support email id : support@luzuk.com. We will send you an updated theme on your email id.
    Thank you.

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