Luzuk » All Posts https://www.luzuk.com/support/private-tutor/feed/ Sat, 15 Jun 2024 12:35:17 +0000 https://bbpress.org/?v=2.6.9 en-US https://www.luzuk.com/topic/how-to/#post-43034 <![CDATA[Reply To: How-To?]]> https://www.luzuk.com/topic/how-to/#post-43034 Tue, 10 Oct 2023 04:59:18 +0000 User Support Hello Ahmed,
Please send us your site URL, so we can check it directly.
Thank You.

]]> https://www.luzuk.com/topic/cant-get-the-slider-to-show/#post-42872 <![CDATA[Can’t get the Slider to show]]> https://www.luzuk.com/topic/cant-get-the-slider-to-show/#post-42872 Wed, 13 Sep 2023 04:24:14 +0000 Stanislaw Plewa Hello, I was following the instruction to add a slider … after uploading the pictures nothing happens or the screen goes white. I can’t even set the Featured Picture.

]]> https://www.luzuk.com/topic/how-to/#post-42802 <![CDATA[Reply To: How-To?]]> https://www.luzuk.com/topic/how-to/#post-42802 Mon, 04 Sep 2023 12:50:04 +0000 Ahmed Mohamed How I can change color for navigation bar buttons and make space between it
By the may most of colors I changing in Customizing ▸ General Configuration ▸ Header Settings don’t effect the website at all

]]> https://www.luzuk.com/topic/how-to/#post-41443 <![CDATA[Reply To: How-To?]]> https://www.luzuk.com/topic/how-to/#post-41443 Thu, 16 Feb 2023 12:12:32 +0000 User Support Hello Hassan,
Our technical team has given you a CSS to remove the category description from the header part.
We are also sending you a CSS below

.term-description {
display: none;
}

Thank You.

]]> https://www.luzuk.com/topic/how-to/#post-41417 <![CDATA[Reply To: How-To?]]> https://www.luzuk.com/topic/how-to/#post-41417 Sun, 12 Feb 2023 22:11:07 +0000 Hassan Alhiraki How do you prevent the Category description from showing in the header? It makes no design sense at all to have it there?
I have written a snippet code that shows it after the products on each category, but cant stop it from still showing in the header?
I have used your contact form 2 times in the past 3 weeks and haven’t gotten any reply.
I appreciate if you would offer the support promised!

]]> https://www.luzuk.com/topic/how-to/#post-38319 <![CDATA[How-To?]]> https://www.luzuk.com/topic/how-to/#post-38319 Wed, 17 Nov 2021 19:36:31 +0000 Eva Krause I bought this theme for wordpress and was working on customizing my website using the theme’s detailed how-to. However, I now can’t access the same page – it leads me to a Toy Store theme demo instead. I desperately need to keep working on my website but cannot figure out how to make everything with this theme work since luzuk’s step-by-step instructions have been removed. Please help!!!

]]> https://www.luzuk.com/topic/bullet-point-list/#post-37821 <![CDATA[Bullet point list]]> https://www.luzuk.com/topic/bullet-point-list/#post-37821 Fri, 03 Sep 2021 13:34:37 +0000 Matteo Dragoni I would like to know how to properly visualise the bullet point with Private Tutor Pro. When I create a 3-level bullet point list all the 3 levels display as the first level. How to solve that, please? Thanks

]]> https://www.luzuk.com/topic/where-is-the-data-haha/#post-37344 <![CDATA[Reply To: Where is the data? haha!!!]]> https://www.luzuk.com/topic/where-is-the-data-haha/#post-37344 Mon, 05 Jul 2021 11:30:56 +0000 User Support Hello Mitzi,
We are sending you a demo data XML file. Kindly download the file by using the link given below and import it. Before importing the demo data xml file please install and activate the “Contact Form 7” and “WooCommerce” plugins.

https://www.dropbox.com/s/8a45mmkt6p4cpod/privatetutor.WordPress.2021-07-05.xml?dl=0

Steps to import demo XML file:
Go to Dashboard-> Tools -> WordPress -> Install now -> Run Importer -> Choose file (Demo XML file) -> Upload file and import.
Thank you.

]]> https://www.luzuk.com/topic/where-is-the-data-haha/#post-37335 <![CDATA[Reply To: Where is the data? haha!!!]]> https://www.luzuk.com/topic/where-is-the-data-haha/#post-37335 Sun, 04 Jul 2021 04:39:21 +0000 Mitzi Court Oh, and their support chat directs me to their email support. Not sure what that was all about!

]]> https://www.luzuk.com/topic/where-is-the-data-haha/#post-37334 <![CDATA[Where is the data? haha!!!]]> https://www.luzuk.com/topic/where-is-the-data-haha/#post-37334 Sun, 04 Jul 2021 04:38:35 +0000 Mitzi Court I just purchased the private tutor pro theme. I installed it according to the instructions… it does not resemble this at all: https://luzukdemo.com/demo/private-tutor/

In fact, none of the media downloaded with my theme install. Has anyone else experienced this? Judging from the support on other themes, it appears to be a systemic problem with luzuk themes. Hopefully they will realize the frustration this causes their customers and attempt to fix it. In the meantime, can someone offer me a fix! 🙂

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36343 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36343 Thu, 04 Mar 2021 11:56:15 +0000 User Support Hello Amata,
We have solved your Procedure section color issue. Kindly check your site and let us know.
Thank you.

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36339 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36339 Wed, 03 Mar 2021 21:08:56 +0000 Amata Abatcha Thanks, I just sent an email to support@luzuk.com. Hope to hear a response soon.

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36333 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36333 Wed, 03 Mar 2021 10:37:04 +0000 User Support Hello Amata,
There is no color glitch in our theme. We need your site url along with your WordPress credentials. To find out exact issue on your site. Could you please share it with us on our support email id support@luzuk.com? So we can directly check on it.
Thank you.

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36330 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36330 Wed, 03 Mar 2021 08:45:52 +0000 Amata Abatcha Also, I changed my mind when it comes to the color that I want to enter. Instead, it’s now:

Box Icon Background Hover Color One: #7d97de

Box Icon Background Hover Color Two: #a8bbf0

I entered these two colors and still, there is a glitch in the theme. It is STILL showing the default colors.

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36329 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36329 Wed, 03 Mar 2021 08:08:15 +0000 Amata Abatcha Hello,

Yes, I realized that I needed to install the “Contact Form 7” plugin and it worked! Problem solved.

The only problem that I have is the color glitch that I mentioned in my first post. Do you know how I can resolve this glitch?

]]> https://www.luzuk.com/topic/bug-theme/#post-36312 <![CDATA[Reply To: Bug theme]]> https://www.luzuk.com/topic/bug-theme/#post-36312 Tue, 02 Mar 2021 10:51:10 +0000 User Support Hello Arstein,
We need your site URL along with WordPress credentials to check your exact issue on your site. Could you please share it with us? You may share it on our support email id support@luzuk.com
Thank you.

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36311 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36311 Tue, 02 Mar 2021 10:40:06 +0000 User Support Hello Amata,
Could you please tell us have you installed “Contact Form 7” plugin?
Thank you.

]]> https://www.luzuk.com/topic/bug-theme/#post-36300 <![CDATA[Bug theme]]> https://www.luzuk.com/topic/bug-theme/#post-36300 Mon, 01 Mar 2021 15:30:16 +0000 Arstein Taroco My theme can only be in trouble or the download provided was missing “parts”. Nothing works! It is not displayed correctly, does not change or save any changes. What can I do? My order # 36272

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36285 <![CDATA[Reply To: Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36285 Sun, 28 Feb 2021 03:22:37 +0000 Amata Abatcha I have a second question.

Why isn’t the contact form on the contact page of my website appearing? I followed the documentation closely and entered the shortcode:

[contact-form-7 id="186" title="Inner contact form"]

…but it’s not working for some reason.

]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36282 <![CDATA[Color Glitch in Private Tutor Pro]]> https://www.luzuk.com/topic/color-glitch-in-private-tutor-pro/#post-36282 Sun, 28 Feb 2021 00:14:54 +0000 Amata Abatcha When I tried to customize this particular section of my website:

Customization >> Home Sections >> Procedure Section >> “Box Icon Background Hover Color One” and “Box Icon Background Hover Color Two“

…the DEFAULT colors still show, rather than my colors of choice.

Here is the code for what I tried to enter for “Box Icon Background Hover Color One: #8B84A1

And here is the code for what I tried to enter for “Box Icon Background Hover Color Two: #915F99

This is the ONLY part of Private Tutor Pro where I’ve experienced this issue.

]]>