Luzuk » All Posts

Jose Cruz — Mon, 25 Mar 2024 03:43:22 +0000

We are all in the same situation!!

]]>

User Support — Mon, 11 Mar 2024 06:12:22 +0000

Hello Massimo,
Please send us your site URL so we can check it directly.
Thank You.

]]>

User Support — Fri, 23 Feb 2024 07:28:39 +0000

Hello Alexandr,
Please send us your Site URL, So we can check it directly and help you.
Thank You.

]]>

User Support — Fri, 23 Feb 2024 07:26:22 +0000

Hello Massimo,
Kindly send us your site URL so we can check it directly.
Thank You.

]]>

Goyo Muñoz — Tue, 06 Feb 2024 14:30:22 +0000

I bought another Theme from you, since I really liked the use and structure of the previous one. Now the new Theme is Nail Salon Pro.
The serious problem I have is that when creating a SLIDER, it does not allow “Set the featured image” since it does not insert it and also the biggest problem is that when I hit the Publish photo on the slider, the page remains blank and when I update it We realize that you have not created any new Slider

]]>

Dickerson Arevalo — Sun, 24 Dec 2023 18:05:38 +0000

Hello, I have problems loading the slider on the home page, I go Dashboard >> Sliders >> Add new I insert the image but nothing, the image does not appear on the home page, even the image of products, and logos. Anybody can respond here?

]]>

User Support — Tue, 10 Oct 2023 05:25:58 +0000

Hello Отель,
Kindly select the home page template as the front page by following the steps given below
Step 1: Go to Dashboard >> Pages >> Add New, enter the page name, and select template as Home Page Template from Page Attribute.
Step 2: Click on “Publish” to save this page.
Step 3: Go to Dashboard >> Settings >> Reading, select option “Your homepage displays” to A static page option then select your page as the front page from the Homepage drop-down.
Step 4: Click on the “Save Changes” button.
Thank You.

]]>

Отель Невский 74 — Wed, 04 Oct 2023 08:33:53 +0000

Good afternoon
bought the theme “luxury-hotel-pro”
I already had a theme – I downloaded it and switched to “luxury-hotel-pro”
Configured according to the documentation
I start with the Slider settings – no display
how to understand what the problem is?
Thank you in advance

]]>

Alex Obese-Jecty — Tue, 03 Oct 2023 08:42:18 +0000

It worked after I set the template to Home Page

]]>

Alex Obese-Jecty — Tue, 03 Oct 2023 07:36:07 +0000

Having similar problem. Slider not working.
Theme: Digital Marketing Pro.

]]>

Отель Невский 74 — Sat, 30 Sep 2023 22:38:16 +0000

Slider not working

Themes: luxury-hotel-pro

]]>

Kariann Morris — Fri, 15 Sep 2023 22:26:39 +0000

I purchased the theme and when I try and customize it – it stuck in loading theme. Its not my ISP….as I have the highest bandwidth possible

]]>

Ismail Ibn Ahmed Kaunda — Fri, 11 Aug 2023 12:42:26 +0000

It has taken me more than a day to realize that all I needed to do was to change the icon of the Featured Item to get it displayed..
Is this “change icon to get it display” stated in the documentation?

]]>

User Support — Sat, 27 May 2023 08:20:30 +0000

Hello Frederic,
Our support team has sent you an updated theme on your email id frederic.noel.1973@gmail.com. Kindly check it.
Thank You.

]]>

frederic noel — Thu, 25 May 2023 16:21:05 +0000

in homepage setup, slider

Hide Title and description on slider, if it is not set to YES, the sliders disapear simply

by the way, how to open a new ticket here I don’t see any link

]]>

User Support — Wed, 24 May 2023 10:21:11 +0000

Hello Fredric,
We kindly request further clarification regarding your query about the slider section. Please provide us with more specific details related to the slider.
Thank You.

]]>

frederic noel — Wed, 24 May 2023 08:04:14 +0000

Hide Title and description on slider, need to be at yes otherwise the whole slided is hidden..

it is a bug

]]>

User Support — Wed, 17 May 2023 12:09:44 +0000

Hello Kelley,
Please send us your site URL so we can check it.
Thank You.

]]>

Kelley Dzyuba — Mon, 15 May 2023 12:43:59 +0000

I am having the exact same issue. I following the instructions, I have the slider set up, but nothing is displaying on the site. Please assist.

]]>

User Support — Mon, 06 Mar 2023 08:54:57 +0000

Hello Ahmad,
Kindly send us your site URL, so we can check it.
Thank You.

]]>