Luzuk » All Posts https://www.luzuk.com/support/lz-toy-store/feed/ Sat, 15 Jun 2024 12:59:24 +0000 https://bbpress.org/?v=2.6.9 en-US https://www.luzuk.com/topic/making-the-them-full-width/#post-38377 <![CDATA[Reply To: making the them full width]]> https://www.luzuk.com/topic/making-the-them-full-width/#post-38377 Thu, 25 Nov 2021 09:52:01 +0000 User Support Hello Michaelskorn,
Could you please share your site url with us? We need it to check your categories page.
Thank you.

]]> https://www.luzuk.com/topic/making-the-them-full-width/#post-38363 <![CDATA[making the them full width]]> https://www.luzuk.com/topic/making-the-them-full-width/#post-38363 Wed, 24 Nov 2021 13:36:27 +0000 michaelskorn hello my categories are not showing as full width, i cant find the option simply to turn off the side bars and have a full width template simply showing products nothing more

]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37978 <![CDATA[Reply To: Problems with the cart and cart icon]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37978 Mon, 27 Sep 2021 11:32:59 +0000 User Support Hello Timothy,
We use “WooCommerce” plugin only to show products, we cannot edit or change any of its functionality. You may contact plugin support they can help you with this. Or you can search for WooCommerce Extensions from here https://woocommerce.com/products/.
Thank you.

]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37974 <![CDATA[Reply To: Problems with the cart and cart icon]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37974 Sun, 26 Sep 2021 03:54:06 +0000 Timothy Gray How do I disabled all the woocommerce buttons (shopping cart, search products, etc) from the theme. I use shopify and dont want to use the theme for woocommerce just want the theme for use with the wordpress part of my site. I want to remove all the woocommerce functionality from the theme.

]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37080 <![CDATA[Reply To: Problems with the cart and cart icon]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37080 Thu, 27 May 2021 08:58:42 +0000 User Support Hello Ahmed,
We have solved your cart issues. Kindly check your site and let us know.
Thank you.

]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37068 <![CDATA[Problems with the cart and cart icon]]> https://www.luzuk.com/topic/problems-with-the-cart-and-cart-icon/#post-37068 Tue, 25 May 2021 19:44:45 +0000 ahmed ahmed Hi,

I have issues with the theme. First of all, when I click a product on the front page, for example in the “New Products” section, the product is added twice on the cart. Secondly, when I click on multiple products, the cart icon is not updated with the right amount of products in the cart. But when I click and check the cart, the products are there. Can you help me please?

]]> https://www.luzuk.com/topic/background/#post-32415 <![CDATA[Reply To: Background]]> https://www.luzuk.com/topic/background/#post-32415 Mon, 02 Mar 2020 06:22:18 +0000 User Support hello
its color is transparent by default, we did not put any option to change its color,
go to dashboard >> appearance >> cusotmize >> additional css >> copy and paste the code below in it

#ht-top-footer {
background: #fff;
}

click on publish to save the changes.
Thank you

]]> https://www.luzuk.com/topic/background/#post-32392 <![CDATA[Background]]> https://www.luzuk.com/topic/background/#post-32392 Sat, 29 Feb 2020 21:25:08 +0000 Silke Bruining i want to give the footer a background. Can you tell me how i can do it? See: http://silkeb2.sg-host.com/

Anything is white only the footer not. Please help me

]]> https://www.luzuk.com/topic/cant-upload-zip-for-pro-lz-toy-store/#post-31738 <![CDATA[Reply To: Cant upload zip for Pro LZ toy Store]]> https://www.luzuk.com/topic/cant-upload-zip-for-pro-lz-toy-store/#post-31738 Tue, 18 Feb 2020 06:21:51 +0000 User Support Hello
you are installing the theme in the plugins area, go to dashboard >> appearance >> themes >> add new >> upload theme >> choose the zip file there >> click on install theme >> click on activate
you may follow our full documentation on how to use the theme click on the link below
https://luzuk.com/demo/lz-toy-store/documentation/
Thank you

]]> https://www.luzuk.com/topic/cant-upload-zip-for-pro-lz-toy-store/#post-31568 <![CDATA[Cant upload zip for Pro LZ toy Store]]> https://www.luzuk.com/topic/cant-upload-zip-for-pro-lz-toy-store/#post-31568 Sat, 15 Feb 2020 21:05:16 +0000 Jennifer Hackney Hi
I have tried to upload Pro version of LZ Toy Store and this is the error that is returned;

Installing Plugin from uploaded file: lz-toy-store-pro (1).zip
Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer

]]> https://www.luzuk.com/topic/theme-demo-data/#post-29664 <![CDATA[Reply To: Theme demo data]]> https://www.luzuk.com/topic/theme-demo-data/#post-29664 Sat, 18 Jan 2020 18:02:06 +0000 Patrick Saint-Louis where can I find the demo data?

]]> https://www.luzuk.com/topic/problem-with-mobile-device/#post-29630 <![CDATA[Reply To: Problem with mobile device]]> https://www.luzuk.com/topic/problem-with-mobile-device/#post-29630 Sat, 18 Jan 2020 06:18:38 +0000 User Support Hello
could you please send us your website link along with your wordpress username and password on support@luzuk.com ?
also please mention the issues you are facing in the mobile version, which section or area or elements are not placed properly.
also point out which content of the theme is not being translated.
Thank you

]]> https://www.luzuk.com/topic/problem-with-mobile-device/#post-29616 <![CDATA[Problem with mobile device]]> https://www.luzuk.com/topic/problem-with-mobile-device/#post-29616 Fri, 17 Jan 2020 20:18:29 +0000 Edgar Flores Problems with mobile devices

I bought the Pro version of the LZ Toy Store theme, but the theme is not optimized for mobile devices (Fully Responsive). The other problem I have is that, it is not 100% multilanguage, I need the theme to be displayed in Spanish.

I hope you can help me. Thanking you in advance for.

]]> https://www.luzuk.com/topic/theme-demo-data/#post-23234 <![CDATA[Reply To: Theme demo data]]> https://www.luzuk.com/topic/theme-demo-data/#post-23234 Sun, 27 Oct 2019 06:39:33 +0000 User Support Hello
yes please check your email.
Thank you

]]> https://www.luzuk.com/topic/theme-demo-data/#post-23140 <![CDATA[Theme demo data]]> https://www.luzuk.com/topic/theme-demo-data/#post-23140 Fri, 25 Oct 2019 13:14:19 +0000 Dominique Savio DUKUZEYEZU Can I have the demo data so that i import them. They can help me seeing the view as i was seeing in the demo then change the data by referencing data of where i’m going to change and know which and where i want to post. Thanks

]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1778 <![CDATA[Reply To: LZ Charity Welfare Pro support]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1778 Fri, 22 Feb 2019 14:25:30 +0000 johnny FYI: when I emailed you on Sunday, Feb 17, I was using your website’s https://www.luzuk.com/contact-us/ page. Also, your support page have two links: one goes to this forum, the other (Quick Inquiry) goes to contact us page but nothing on videos, etc.

]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1777 <![CDATA[Reply To: LZ Charity Welfare Pro support]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1777 Fri, 22 Feb 2019 14:21:19 +0000 johnny It was emailed to you on Sunday, Feb 17 (two emails), I had it set as your LZ Charity Theme, set up 2 sliders, set up a demo feature, set up static home page as front page, and NOT one of them showed up on home page. because of that, the nonprofit org. is mad at me, this is supposed to be live today 2/22/2019

So, I changed the theme yesterday (2/21/2019) to another one I will be using instead, I’ve to move away from your theme and not we are a week delay thanks to the lack of support and no categories here.

FYI, your forum is NOT sending notification email to me so I have to manually log here to see the response. That either means my domain hosting is blocking you, or your system is considered spam or there’s lack of communication.

Regardless, I please refund

]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1776 <![CDATA[Reply To: LZ Charity Welfare Pro support]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1776 Fri, 22 Feb 2019 05:21:59 +0000 User Support Hello Johnny,

We have not received your WordPress credentials. We checked. We think that, currently you have not set up home page templates, that is why your site have not been show the slider and feature sections updates. First you have to set up a home template.

For home page set up you have to follow below steps

Step 1: Go to Dashboard >> Pages >> Add New, enter page name and select template as Home Page Template from Page Attribute.
Step 2: Publish this page
Step 3: Go to Dashboard >> Settings >> Reading, select home page as a front page.

This is our theme documentation.
https://luzuk.com/demo/lz-charity-welfare/documentation/

If you are not able to do this then you have to send us WordPress Credentials to our support@luzuk.com . Our technical team will provide you helps and you will get update very soon.

Thank You.

]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1771 <![CDATA[Reply To: LZ Charity Welfare Pro support]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1771 Thu, 21 Feb 2019 14:28:48 +0000 johnny I think I want my money back, this is really holding us back with the design and going live.

]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1770 <![CDATA[Reply To: LZ Charity Welfare Pro support]]> https://www.luzuk.com/topic/lz-charity-welfare-pro-support/#post-1770 Thu, 21 Feb 2019 14:24:42 +0000 johnny I already emailed you the info (see the first post), information already sent, this is for clevelandoneworldday.org/2019

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